(Can you imagine how crazy that inbox would be?) Courses include Promote Your Business From Your Facebook Page and Ad Policies for Content, Creative, and Targeting-among dozens of others.įacebook doesn’t provide a standalone support email address. Meta also offers Meta Blueprint, a collection of online courses, workshops, and certifications that users can take to learn new ways to leverage their Facebook Page for business growth.

Verifying your business a social media platform.

Selling products on Facebook and Instagram.

Creating and installing a Facebook pixel.

This knowledge base will help you resolve issues and answer questions like: Visit the Meta Business Help Center if you have issues with your Facebook Ads. However, Meta recently released a live chat option for Facebook users locked out of their accounts. At this time, Live Chat is only available for Facebook for Business users. Conversations will appear in your Messenger tab.

To access the Facebook Live Chat feature, go to the official help page or click on the link below the chat button. The Facebook Help Center has answers to thousands of questions about everything from account security to account deletion and everything in between.įor example, if you’re unable to log in or change your profile picture, you can learn how to resolve these issues by visiting the Account settings topic page.įacebook Live Chat supports businesses that advertise on Facebook with one-on-one support through a live online chat window.Īdvertisers can get answers to their Facebook advertising questions by clicking “Get Help” on the Facebook for Business website and chatting with a trained Ads Specialist.

If you aren’t sure how to use a feature on Facebook or want to report a bug or issue, the Fa is the place to go. The good news is that we’ve covered all the available options in this section. Both lead to pre-recorded messages that encourage you to email or access the online Help Center. You may find a couple of phone numbers floating around the web (spoiler alert: those are 65 and 65), but they won’t be very helpful.

TL DR: Facebook does not offer phone support.

What methods of support does Facebook offer? We dig into these below.

Facebook chat down